Pricing

Simple, transparent pricing

Free forever for solo support staff. Per-seat plans for teams. No setup fees, no lock-in contracts.

Free

For solo NDIS support staff.

$0/ month

Free forever · no card needed

Get started free
  • Up to 15 participants, 1 staff member
  • Roster creation & scheduling
  • Submit shift notes with Intelligence drafting (up to 10 per month)
  • Intelligence quality: Standard
  • Incident reporting
  • Compliance dashboard
  • Own screening expiry visibility
  • Mobile-optimised interface

Starter

For providers getting organised.

$7/ seat/month

billed monthly

Seats:
1
Start free trial
  • Everything in Free
  • Participant management (up to 30)
  • Staff management (up to 5)
  • Staff portal access
  • Incident management & escalation
  • Participant goal tracking
  • 50 Intelligence shift notes per month
  • Intelligence quality: Standard
  • Email support
Most popular

Professional

For growing provider teams.

$9/ seat/month

billed monthly

Seats:
3
Quality:
Start free trial
  • Everything in Starter
  • Unlimited participants & staff
  • Unlimited Intelligence shift notes
  • Case management & investigations
  • Staff training register
  • Property management
  • Evidence chain & full audit history export
  • Time-boxed auditor portal links (OTP, up to 90 days)
  • SIL certification pack
  • Priority email support

Enterprise

DPA, SSO, multi-site, named auditors, SLA.

$18/ seat/month

billed monthly

Seats:
10
Start free trial
  • Data processing agreement (DPA)
  • Security questionnaire for procurement
  • Single Sign-On (SSO)
  • Multi-site organisations
  • Named auditor access — concurrent, site-scoped, 365-day expiry
  • Premium Intelligence included
  • Priority SLA

All prices in AUD, GST inclusive · 14-day free trial on all paid plans · Cancel anytime

SIL 2026

Professional is the SIL certification plan

SIL provider registration became mandatory from 1 July 2026. Providers must apply — or stop delivering SIL — by 1 October 2026. Professional includes the SIL certification pack. Use coupon code SIL2026 at checkout for 50% off Professional for three months (Stripe already accepts promotion codes).

GST-inclusive Professional for 15 staff is about $135/month — versus Checkbase Pro ~$291, Audit Pilot $199, and ShiftCare Basic $135 (rostering only). Compare Checkbase, Audit Pilot, ShiftCare.

Intelligence quality

Same tools on every plan — drafts, scoring, intelligence assistant, and policy polish. Higher quality is an optional per-seat add-on.

Standard

Fast intelligence drafts, scoring, and assistant answers.

Included on Free, Starter, and Professional.

Enhanced

Stronger intelligence assistant and policy polish.

$3/seat/mo ($30/seat/year) on Professional.

Premium

Highest-quality intelligence assistant and policy polish.

$6/seat/mo ($60/seat/year) on Professional. Included on Enterprise.

Plan comparison

FeatureFreeStarterProfessionalEnterprise
ParticipantsUp to 15Up to 30UnlimitedUnlimited
Staff1 memberUp to 5UnlimitedUnlimited
Intelligence shift notes10/month50/monthUnlimitedUnlimited
Intelligence qualityStandardStandardStandardPremium
Intelligence quality upgradeOptional: Enhanced/PremiumIncluded
Shift viewing
Incident reporting
Goal tracking
Roster creation1 staff member
Staff portal
Case management
Training register
Property management
Evidence chain
Readiness trajectoryLive score30-day trendFull history + nudgesPer-standard + export
Named auditor accessTime-boxed auditor linksNamed auditor access, site-scoped, longer expiry
Audit report export historyLast 12 monthsLast 12 monthsFull historyFull history
Public participant concern form
SupportCommunityEmailPriority emailPriority email

Records archive

7-year Commission-shaped retention

NDIS providers are generally required to keep participant and service records for seven years. If you leave AuditPlatform, a one-time $1,490 AUD GST-inclusive archive keeps those records hosted, readable, and exportable — including auditor links from the archive portal. It is not included in any subscription. $1,490 is the public list price.

Frequently asked questions

The free plan covers solo operators and small providers just getting started. You can manage up to 15 participants, 1 staff member, create rosters, view shifts, submit shift notes (up to 10 Intelligence-drafted per month), and report incidents. It's free forever — no trial expiry, no credit card required.